Return & Exchange Policy
Your satisfaction with our product is guaranteed. If for any reason you
are not satisfied with your purchase, your Online orders may be returned or
exchanged to Pezzi International within 15 days of purchase. Merchandise
must be unworn, with tickets attached, and accompanied by the original
invoice and a copy of the Return Authorization Form. Refunds will be
credited to the original form of payment used. Pezzi.com can only accept
returns or exchanges that were purchased on Pezzi.com.
Return: Contact us at 305.805.7011 to request a Return Authorization Number
or email your request. Upon approval, a Return Authorization number will be
issued and faxed, e-mailed or mailed to you. Once we have received
merchandise being returned, allow 2-3 weeks from the shipping date for your
account to be credited, and 1-2 billing cycles for the refund to appear on
your credit card statement.
Exchange: Pezzi will ship the item you want to receive in exchange for
merchandise returned to the same Ship-To address of the original invoice.
Pezzi will pay standard ups shipping charges. If the item you requested is
not available we will issue a credit for the merchandise received.
Mailing address: Please send returns to Pezzi International Corp., 10250
N.W. 89 Ave. Bay #2, Miami, Fl. 33178. Simply enclose the return
authorization form and a copy of the invoice inside your package, and note
the Return Authorization number on the outside of the box, so it can be
processed correctly.
If you have any questions please contact us at pezzisales@aol.com or call us
at 305.805.7011.
Thank you for shopping at Pezzi.com.